Frequently Asked Questions
Everything you need to know about your Topo Designs order, gear care, and sustainability efforts.
What is the MAP Guarantee?
We stand behind our gear. The MAP Guarantee is our signature lifetime warranty that covers defects in materials and workmanship for all our bags, packs, and accessories to ensure your gear stays in the wild and out of landfills.
How long does shipping take within the United States?
Standard shipping typically takes 3 to 7 business days. We also offer expedited shipping options at checkout if you need your mountain-ready gear sooner.
What is your return policy?
We want you to love your gear. We accept returns of unworn, unwashed, and unaltered items with original tags within 30 days of purchase. Please note that final sale items are not eligible for return.
How should I clean my Topo Designs bag?
To maintain the integrity of the materials, we recommend spot cleaning with a damp cloth and mild soap. Avoid machine washing or drying, as this can damage the hardware and weather-resistant coatings.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay.